Qualtrics: Troubleshooting Bulk Emails
It is possible to troubleshoot individual unsent or bounced emails when distributing a Qualtrics survey in bulk through the Distributions tab.
To Troubleshoot sending Bulk Emails through Qualtrics:
- Navigate to http://lsu.qualtrics.com and login with your LSU ID and password.
- Navigate to the survey you want to troubleshoot distributions and choose the Distributions tab.
- Follow the instructions in the Qualtrics article to Download Distribution History.
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Identify the status and email for any undelivered or bounced emails via the following article: Distribution Statuses
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9/8/2022 4:39:09 PM