TurningPoint: Student FAQs (TurningPoint App)

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Frequently Asked Questions - Student (TurningPoint app)

Turning Point logo

**NOTICE: Due to the merger of Echo360 and Turning, the information in this article may be undergoing revision. We recommend visiting the PointSolutions Support and Resources page for the latest updates.


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1. Where can I download TurningPoint apps?

Download and install the TurningPoint app from the Apple store or the Android Play Store.

TurningPoint App - iTunes Store
TurningPoint App- Play Store
TurningPoint App - Other

NOTE: If you have problems joining a class session, you can also join via your smartphone or tablet browser(s). The browser URL is https://student.turningtechnologies.com/#/respond or by clicking on the Respond button within your Turning account.

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2. Does it cost to download the TurningPoint app?

The TurningPoint app is free to download. However, you will need to purchase a subscription to use TurningPoint app and/or the clicker in class. The same license can be used with a clicker and/or TurningPoint app. 

You can purchase a subscription at the LSU bookstore or through the online store.

NOTE: The use of TurningPoint app is an instructor decision. If the instructor chooses to only allow clickers, you will need to purchase a clicker and a subscription (bundle). 

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3. How do I join a session?

Your instructor will give you a session ID to enter into the TurningPoint app.


NOTE: We recommend that you connect your mobile device to the LSU wireless network (eduroam) rather than connecting to your cell phone carrier data plan. It’s recommended to keep your device awake while TurningPoint app is in use. The TurningPoint app may logout if the device goes to sleep or screen saver. Within the Turning app, you can select the Menu, then Settings, then Keep Device Awake.

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4. How do I respond to polling questions?

The following links explain how to respond to the different types of questions.

Android User
iOS User

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5. Can I use my smart device without downloading and using the TurningPoint app?

Yes, you can click on Respond within your Turning profile or you can go to https://student.turningtechnologies.com/#/respond to participate in the session.

Respond tab at top of page


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If you have questions or need further assistance, please contact the Faculty Technology Center by phone 578-3375; option 2 or email ftc@lsu.edu.


4/5/2024 9:30:53 AM